Avoiding And Resolving Conflict

The effects of conflict in our lives can be widespread and costly. Studies have shown that 24% to 60 % of our time and energy is spent dealing with with anger. Anger is the number one cause of conflicts. Anger leads to decreased productivity on our jobs, in our businesses and in our relationships. anger also leads to increased stress, hampered performance, absenteeism, and its most extreme result is violence and death.

Conflicts can manifest from a number of factors and can be individual or group focused. Competition is a sore spot for conflicts to fester. Whether it is in your relationships, on the job, or business owners of the same niche. the easiest way to resolve conflict quickly is to avoid it in the first place, here are some steps to help you do just that:

1. Communicate: Conflict happens when communication breaks down. People are not on the same page and each side has strong opinions. Leaders should also communicate the goals of the organization, group or assignment and work with individuals to help them feel significant in each step. this is not to say hold their hands but take a moment to hear them out and help them see the bigger picture. Most important treat every one the same.

2. Listen: You have one mouth and two hears. that is not a mistake. You should do twice as much listen as you do talking. make sure you hear what the people are saying. Acknowledge and clarify what you have heard without drawing your own conclusions. Make sure that you support their feeling and provide them with the resources to accomplish their goals.

3.Set boundaries: You can be professional, empathetic, and compassionate toward  individuals without crossing the line of giving away your power. Adapt to the environment you are in but DO not give away your power to choose.

4. Nip it in the bud: If you notice a situation becoming heated, tempers or voices are rising, address the situation as soon as possible. Speak about teh elephant in the room as it were. Listen carefully and then offer a solution based on what you heard. Resolve it in a matter that this cannot repeat itself.

Be Empowered
Coach Linda Hillman
Copyright 2012 Destined 2 B U Empowerment Group